TOTAL HOME UP-TO-DATE
Smart Home Automation Support & Service Plans in New Jersey
Your home was designed to make life easier. Total Home Technologies helps keep it that way with expert support, ongoing maintenance and service plans tailored to the way you live.
Bergen · Essex · Hudson · Morris · Passaic · Somerset · Sussex · Union Counties
Smart Home Support That Goes Beyond Intallation
Total Home Up-to-Date is our ongoing smart home support program, helping keep your lighting, entertainment, security, networking and automation systems working together as your needs evolve.
Since 1992, Total Home Technologies has designed, installed and supported home technology throughout New Jersey. Our experience with Control4, Savant, Lutron and Sonos helps us maintain the systems working together behind the scenes.
From programming adjustments to troubleshooting and maintenance, we help keep your home working the way it should, so you can spend more time enjoying it.
FLEXIBLE SUPPORT WITH CONTINUED PEACE OF MIND.
Choose the Care That Fits Your Home
Total Home Up-To-Date starts with Remote support. Add the services your home needs, or choose Total Home One for comprehensive coverage.
FOUNDATION PLAN
Remote
Weekday remote assistance, system updates, maintenance and custom programming, with up to one hour of email-based remote support monthly during regular weekday business hours.
ADD-ON
24/7 Support
Add a dedicated number for phone calls or texts when you need help outside of regular business hours. The 24/7 option extends the support available with your Remote care plan.
ADD-ON
ProActive
Add active system monitoring and reporting so our team can watch for key system conditions that need attention and keep you better informed about your home technology systems.
ADD-ON
On-Site M–F
Add two to four scheduled half-day visits each year during Monday through Friday business hours, offering your home technology regular attention from our trained on-site team.
ADD-ON
On-Site 7 Days
Add the option to request weekend service calls alongside your weekday on-site coverage, so you have much more flexibility when a problem appears outside the regular workweek.
COMPLETE PLAN
Total Home One
Bring Remote, 24/7 phone and text support, proactive monitoring, reporting and on-site service together in one comprehensive plan for your home and all its ongoing care needs.
Equipment leasing through Total Home Technologies requires an active support plan.
What Your Plan Can Include
Every home is different. Total Home Up-to-Date offers ongoing care to help keep your technology reliable, current and easy to enjoy. Choose the coverage that fits your home.
System Alerts & Monitoring
Receive notifications with Remote. Add ProActive for ongoing system monitoring and reporting.
Email Support
Get help with troubleshooting, questions and adjustments during weekday business hours.
Remote Access
Allow our team to troubleshoot and service supported systems without an unnecessary visit.
24/7 Phone & Text Support
Add a dedicated number to reach support by phone or text, day or night.
Updates & Maintenance
Keep compatible software and equipment maintained as technology and your needs change.
Custom Programming
Adjust lighting scenes, controls and automation routines as your household evolves.
Scheduled On-Site Care
Add two to four half-day visits annually during Monday through Friday business hours.
Weekend Service Options
Extend an on-site plan with the ability to request service calls on weekends.
Why Homeowners Choose Total Home
Technology should make your home easier to enjoy, not give you another set of problems to manage. Since 1992, Total Home Technologies has helped New Jersey homeowners bring sophisticated systems together into a simpler, more comfortable everyday experience. That same commitment continues long after installation.
Continuity
Your home isn't just another service ticket. Our team understands how your systems were designed to work together, providing ongoing care as your needs and technology change.
Simplicity
You shouldn't need to understand the technology behind your walls to enjoy your home. We handle the technical details so everyday living stays simple.
Experience
More than three decades of residential technology experience means we understand the challenges that arise as equipment, software and household needs evolve.
Peace of Mind
From routine adjustments to unexpected problems, knowing who to contact makes a difference. Choose the level of ongoing care that suits your home and how you live.
The real measure of a smart home isn't how much technology it contains. It's how little you have to think about it.
What New Jersey Homeowners Are Saying
Testimonials
WHERE WE WORK
Smart Home Automation 24/7 Support Throughout New Jersey
Total Home Technologies provides smart home support and ongoing maintenance throughout New Jersey. From established residences to newly built homes, we help keep your technology working reliably as your needs evolve.
Bergen County:
Alpine · Saddle River · Upper Saddle River · Franklin Lakes · Tenafly · Ridgewood
Essex County:
Short Hills · Millburn · Essex Fells · Livingston · Montclair · Roseland
Passaic County:
Wayne · North Haledon · Ringwood · West Milford
Hudson County:
Hoboken · Jersey City · Weehawken · Edgewater
Sussex County:
Sparta · Hardyston · Vernon
Union County:
Summit · Westfield · New Providence · Berkeley Heights
Smart Home Support FAQs
Have questions about Total Home Up-to-Date? Here's how our support plans, optional services and leasing requirements work.
1. What is included in a Total Home Technologies support plan?
Every plan starts with Remote, which includes remote access, push notifications, system updates, maintenance, custom programming and up to one hour of email-based remote support per month during weekday business hours. Additional coverage is available through optional services.
2. Can I get help with my smart home outside regular business hours?
Yes. The 24/7 Support add-on provides a dedicated phone number for calls and texts around the clock. It extends your access to assistance beyond our regular Monday through Friday business hours. On-site visits are covered separately.
3. Can Total Home Technologies fix problems without coming to my house?
Many programming, configuration and troubleshooting issues can be investigated remotely when the equipment supports remote access. If a problem requires hands-on attention, our team can discuss the on-site service options available under your plan.
4. What is the difference between Remote and ProActive support?
Remote provides scheduled maintenance, updates, notifications and assistance when you need help. ProActive adds active system monitoring and reporting, giving our team greater visibility into supported equipment and conditions that may need attention.
5. Does my support plan include visits to my home?
On-site service is available as an add-on. The weekday option includes two to four scheduled half-day visits per year during business hours. Homeowners with an eligible on-site plan can also add the option to request weekend service calls.
6. What is Total Home One?
Total Home One is the comprehensive support option, bringing Remote, 24/7 phone and text assistance, ProActive monitoring and reporting, and on-site service together under one plan. Our team can explain the applicable coverage terms before enrollment.
7. Do I need a support plan if I lease equipment from Total Home Technologies?
Yes. An active Total Home Technologies support plan is required when leasing equipment through our Total Home Up-to-Date program. This ensures ongoing professional care is part of the leasing relationship.
8. Does Total Home Technologies support Control4, Savant, Lutron and Sonos systems?
Yes. Total Home Technologies has experience designing, installing and supporting systems built around Control4, Savant, Lutron, Sonos and other leading home technology platforms. Available service depends on the equipment, its condition and the support coverage selected.